Customer service
Santa Cruz BCycle is available for rides 24 hours a day, 7 days a week.
Our Customer Service team is here to help with questions about passes, rides or using a station.
You can also report bike or station issues through the BCycle app.
Text or Call: 831-278-3132
Email: SantaCruz@BCycle.com
Text & Email Support Hours:
7 Days a week | 8:00 am-8:00 pm
Phone Support Hours:
Monday – Friday | 8:00 am – 5:00 pm
Have ideas, feedback, or partnership requests?
SantaCruz@BCycle.com